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Course Details

A training awareness programme for those requiring an introduction to the ISO 9001:2015 standard and how it can be used to develop and improve quality management systems. This foundation course gives an introduction to the most widely used standard for Quality Management in the world. Creation of a successful quality system relies on more than reading the text in the standard; it demands an understanding of requirements and a considered application of the standard to the organisation. This course will provide delegates with an insight into the important world of quality standards, their development and the certification process.

Learning Objectives:

This course will equip delegates with an understanding of the development and application of Quality Management techniques and how the ISO 9001:2015 standard is interpreted and implemented.
On completion of the course we expect delegates to be able to:

  • Gain an overview of the ISO 9001 ‘Process Based’ QMS Model.
  • Understand the requirements of the ISO 9001, its relevance and importance to your job performance.
  • Interpret the requirements of ISO 9001 in the context of an effectively implemented business management system.

ISO 9001:2015 Foundation Training


Specially designed for managers, supervisors, those with potential quality roles or anyone wishing to understand and assess the impact and relevance of quality management to their organisations. Also useful to anyone who needs an introduction to quality assurance.
  • Background to Quality Assurance and Quality Management Systems.
  • An introduction to ISO 9001:2015.
  • The importance, purpose and benefits of a QMS.
  • Interpreting the requirements of the ISO 9001:2015 standard
  • PDCA Cycle
  • Process Approach
  • Continual Improvement
2 days

English & Arabic