Welcome openMind


Soft Skills are the set of skills that a person should possess in order to face life's daily challenges successfully and to positively adapt to it, This would build the self confidence in an individual to handle life challenges in a more effective manner. Soft skills are essential in the professional arena as well to enable organizations provide comprehensive development opportunities to all of its employees, so they can deliver on the organization’s business goals and strategies.

Emotional Intelligence

Emotions can influence the way we act and react in the workplace. Emotional Intelligence is the ability to recognize our behaviors, moods, and impulses, and manage them in a positive way so that we can communicate effectively, empathize with others, manage stress, overcome challenging situations and defuse conflict. Emotional intelligence helps you build stronger relationships, succeed at work, and achieve your career and personal goals. Emotional Intelligence (EI) training will focus on the five core competencies of emotional intelligence: self-awareness, self-regulation, motivation, empathy and interpersonal skills. Trainees will learn to develop and implement these to enhance their relationships in work and life by increasing their understanding of social and emotional behaviors, and learning how to adapt and manage their responses to particular situations.

Performance Management

Managing staff performance facilitates the effective delivery of strategic and operational goals. There is a clear and immediate correlation between using performance management programs and improved business and organizational results. For that having a valid yet an effective Performance Management system is essential for managing and evaluating staff, develop their competencies, improve organizational performance, and eventually achieve winning business outcomes. Performance Management training covers the skills needed to drive continuous improvement and grow people’s abilities.

Influencing & Negotiating

Influencing, persuading and negotiation skills enable successful people to influence the thinking and behavior of others and to facilitate an effective spread of information throughout a team via their communication skills. People who have these skills build strong relationships, exert greater influence on their colleagues and project a positive image of themselves and their organization. Influencing and Negotiating training will improve your ability to influence and negotiate, expand your capacity to influence internally as well as externally.

Coaching Skills

Coaching is one of the most effective methods of enhancing performance. It involves deliberate and specific activities that are designed to help people develop their skills. A good coach leads highly productive teams who are keen to learn new skills and as a result significantly increase the cost effectiveness and efficiency of their department/ organization. Coaching Skills training is designed to help you unlock the ability and potential of staff adding value to the organization.